1. GP Surgery Mystery Shopping - December 2020 – January 2021

    Report -

    Earlier this year some of our volunteers carried out a ‘mystery shopping’ exercise, phoning all 38 Haringey GP practices to find out how long it took to reach a staff member.

  2. Haringey GP Access report looks into face-to-face, phone and video appointments

    Report -

    Providing GP services over the phone and online through the internet has had a big impact on patients’ ability to contact their surgeries and their relationships with GPs.

  3. North Middlesex University Hospital - High Intensity A&E Users Study

    Report -

    North Middlesex University Hospital were keen to explore a social prescribing intervention approach to work with individuals who are very frequent visitors to A&E departments to successfully modify their behaviour. Our brief study explores this.

  4. Healthwatch Haringey Annual Report 2020/21

    Report -

    If ever there was a need for the voices of patients, service users and the public to be heard it was in 2020/21, and in this report you will read about the ways in which we worked in this testing period.

  5. Haringey Patient Participation Groups (PPG) Conference Report 2021

    Report -

    Healthwatch Haringey hosted an online PPG Conference on Saturday 19 June 2021 from 11am to 2pm, comprising opening and closing sessions, a keynote speaker, and three workshops.

  6. Amplifying Patient Voices - Supporting Patient Participation Groups in Haringey

    Report -

    From August 2020 to August 2021 Healthwatch Haringey ran a support programme for Patient Participation Groups. This report will be useful to anyone working in patient engagement or joining, starting up or running a PPG.

  7. Young People and Mental Health: The Impact of COVID-19 and Lockdowns

    Report -

    We looked at how young people’s mental health and wellbeing was impacted by COVID-19 and lockdowns. We found increased levels of stress, anxiety and mental ill health.