Resources to help you make a complaint
Important notice
As the COVID-19 pandemic places unprecedented pressure on services, many health and social care providers have temporarily suspended complaints processing to allow staff to support the frontline response. You are still entitled to make a complaint, but it may take longer than usual to receive an outcome.
We know that making a complaint about NHS or social care services can be confusing.
This page will help you make a complaint about health or social care services in Haringey.
You can also contact us to find out how to get help with making your complaint.
Tips and tools for making a complaint
Adult social care complaints
Practical help you can use to make a complaint about adult social care services, including flowcharts, helpful tips and sample letters.
Complaints about NHS services
Information on how to complain on behalf of someone else, top tips for making a complaint and sample letters.
NHS Hospital complaints
This information applies to all patients in NHS hospitals. It also applies if you're being treated in a private hospital when the treatment is funded by the NHS.
Mental health services complaints
If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.
Other NHS services
NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. Find out more about complaints about other services.
Whistleblowing
Find out information about how a staff member can report a problem in the NHS or an adult social care service
Care Home Complaints
Practical help you can use to make a complaint about a care home.
Children’s Social Care Complaints
Information to help you make a complaint about children's social care services.
London Ambulance Service (LAS) Complaints
Find out how to make a complaint about London Ambulance services.
Complaints about Haringey CCG
Find out how to make a complaint about Haringey CCG and the services it commissions.
