Healthwatch Haringey | Your spotlight on health and social care services

Healthwatch Haringey volunteers

Your story has the power to make a difference.

The majority of our work is only possible when people talk to us about their experiences of using local health and care services, good and bad. By understanding your needs and issues we are able to help improve services.

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We are the independent champion for people who use health and social care services in Haringey.

We are here to make sure that those running local services, and the government, put people at the heart of care.

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News and views

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Fernlea GP Surgery – Improving patient communications

Over a three month period we worked with staff at Fernlea GP Surgery to improve digital communications with patients and the display areas of their waiting rooms.

17 September 2019

I received an apology and appropriate response from my GP, thanks to you and your team. This would never have happened if Healthwatch hadn't become involved.

Anne, local patient

Latest reports and publications

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Healthwatch Haringey Annual Report 2018-2019

This has been yet another eventful year for Healthwatch Haringey –...

Is the Insight Platform service meeting the needs of families and young people with substance misuse issues?

Read about the findings from our review of Insight Platform, the drug...

Advice and information

Female patient at reception desk

Registering with your GP: Understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

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What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

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The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

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