Speaking up for better care: Healthwatch Haringey Annual Report 2025-26
About us
We are the independent health and social care watchdog for people who use health and social care services in Haringey. We are here to find out what matters to people, and help make sure their views shape the services they receive.
Key achievements
- Reach: 830 people shared their experiences with us in 2025-26, helping to raise awareness of issues and improve care. While 155 people came to us for clear advice and information on topics such as mental health support and finding an NHS dentist.
- Integrated Care Board Representation: during a period of immense change across the health system in North London, Healthwatch Haringey has carefully navigated this landscape ensuring that patient and resident voice is maintained.
- Barriers to Healthcare Access for Haringey’s Latin American Communities: Our report on barriers to healthcare access for Haringey’s Latin American communities highlighted the challenges Latin Americans in Haringey face navigating language barriers, discrimination and health inequalities. The findings have been shared with the local authority and public health teams: Access to Health and Social Care Services for the Latin American Community in Haringey - Report - March 2026 | Healthwatch Haringey
- Ageing Well in Haringey: Our report on Ageing Well in Haringey is helping to shape the strategy on supporting older residents in Haringey to keep regularly hydrated: Healthy Ageing in Haringey report - November 2025 | Healthwatch Haringey
- Representation During Local and National Change: We have been the lead North Central London Healthwatch to represent at the NCL ICB during its merger with NWL ICB to become the WNL ICB. We have relayed concerns about the preservation of patient and resident voice in this changing landscape.
- Collaboration: We have worked closely with the North London Foundation Trust. The Trust and ourselves began regular meetings regarding mental health issues in Haringey and the wider North London area.
- Impact: Our previous work on long acting reversible contraception (LARC) services was commended by the local authority. Our insights for this project are directly informing the local authority’s strategy for making LARC services more accessible for a wider number of women.
This year we have made a particular effort to engage seldom heard communities, going out to people rather than waiting for them to come to us, and using multilingual surveys, interviews and community partnerships to make that engagement genuinely accessible. Our research into how the Latin American community experiences health and social care was particularly significant, exposing language barriers, discrimination and entrenched inequalities in ways that have directly shaped local authority understanding and action.
Our work on healthy ageing and mental health services added further depth to the picture we are building of what it means to seek care in this borough. Alongside this, we provided direct advice and signposting to 155 individuals, helping people resolve delays, secure appointments and navigate local systems.
Downloads
Download and read our Annual Report 2025-2026
If you need it any other format please email info@healthwatchharingey.org.uk or call 020 8888 0579
