Why personalised care matters

News - 17 September 2019

Between April to June 2019, Healthwatch England heard over 17,000 people's experiences of using health and social care.
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Between April to June 2019, Healthwatch England heard over 17,000 people's experiences of using health and social care. Their briefing looks at:

  • Seven examples of why personalised care is important.
  • The big picture and policy context.
  • How different communities have different needs, such as prisoners and ex-offenders.
  • An in-depth view of what people told them about the four main service areas.

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