London Ambulance Service (LAS) Complaints

The Care Quality Commission (CQC) results from this year's survey show people are having poor experiences of urgent and emergency care services. This applies more so for people using A&E services, with Urgent Treatment Centre patients generally reporting more positively.

London Ambulance Service has published its strategy for 2023-2028. We asked Haringey residents what they thought about the service and how it should change.

The NHS in North Central London will return to using the standard pre-pandemic national eligibility criteria for Non-emergency Patient Transport. This change particularly affects those identified as clinically extremely vulnerable.