Mental Health Crisis Assessment Service receives award

The NHS Parliamentary Awards' Excellence in Mental Health Care Award went to the service in recognistion of their work in transforming emergency care for people in mental health crisis.
MHCAS Team outside building

The 24/7 Mental Health Crisis Assessment Service (MHCAS) based at St Pancras Hospital has transformed emergency care for people in mental health crisis, by offering them a specialist emergency service, away from A&E, where their needs are more quickly and effectively met by dedicated teams.

There has been an 11.8% reduction in the last year of people requiring inpatient mental health admissions as a result of the service, with nearly 70% of people rating it as either Very Good or Good. There have been nearly 10,000 referrals to the service since it first opened – many of whom would otherwise have attended a hospital A&E.

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Healthwatch Haringey staff and members of our Experts by Experience (E by E) Board visited the Mental Health Crisis Assessment Service (MHCAS) on Monday 25 July to learn more about the service, meeting key staff and walking around to see the Unit for themselves.

MHCAS Service User Leaflet

MHCAS Service User Leaflet September 2021

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