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Healthwatch Haringey provides an information service for anyone living in Haringey. Through this service you can find out about local health and social care services, such as finding a new GP or NHS dentist.

You can also find out how to complain if you are unhappy with the care or treatment you have received. Healthwatch Haringey is not a complaints service, but we can help you find these services if you need them.

This job is often referred to as ‘signposting’ - giving people the information and contact details to find what they need. 

Healthwatch Haringey accepts phone calls and emails, please see the Contact us to get in touch. Healthwatch Haringey can’t however make a complaint or investigate a complaint.

Local

Haringey adult drug, alcohol and recovery services. A range of free and confidential support and treatment services are available to Haringey residents.

Haringey Clinical Commissioning Group are responsible for commissioning (buying) health and social care services for Haringey. To find out more about what they do please visit their website.

Haringey Directory of Services for Adults - Haricare is where you can find services, support and activities in Haringey and other forms of advice and information of use to users of adult social care services, their families and carers.

Haringey Health and Social Care has an array on information about services in the borough.

Haringey Man MOT Project. Haringey Man MOT is a Men's Health Forum project run in partnership with Haringey Council, the Tottenham Hotspur Foundation and others to provide an online health advice service designed by and for men in the borough. Man MOT is a free, confidential online health advice service through which men can ‘chat’ directly to a GP (or other health professional) about any health problem at all via a computer, tablet or smart phone. No appointment needed. 'Text Chat' to a doctor now. 

Palliative Care and advice:

Alzheimer's Society: https://www.alzheimers.org.uk/

Care of the Elderly: http://www.northmid.nhs.uk/Our-Services/Care-of-the-elderly

Compassion in Dying: www.compassionindying.org.uk

Digital Legacy Association: www.DigitalLegacyAssociation.org

Haringey Palliative Care Team: http://www.northmid.nhs.uk/Our-Services/Palliative-care

MacMillan Cancer Support: http://www.macmillan.org.uk/

Marie Curie: https://www.mariecurie.org.uk/

St Joseph's Hospice: http://www.stjh.org.uk/

Open Door Young People's Consultation Service offers free confidential counselling and psychotherapy to young people aged 12-24 living in Haringey. They also offer a support and advice service for parents/carers of teenagers or young adults aged 12-21 called the Parenting Teenagers Project (PTP). Call 020 8348 5947.

Out of hours urgent Dental Services. Call 020 3594 0938 and a dental professional will then assess your dental needs over the phone. Lines are open Monday to Friday 18:00 to 21:00 hours and Saturday, Sunday and Bank Holidays 09:00 hours to 14:00 hours.

Therapy Directory. Find a therapist near you.  

National

Care Quality Commission checks all hospitals, dentists, care homes and care services to see if they meet national standards. You can find out what they have to say about these services in your area by visiting their website.

Counselling Directory Search for a counsellor or psychotherapist near you.

Epilepsy Society helpline Confidential helpline is for anyone in the UK affected by epilepsy.
Call: 01494 601 400 (national call rate)
Daytime: Monday, Tuesday, Thursday and Friday 9am - 4pm. Wednesday: 9am - 8pm.

Get Your Rights has advice and guidance for young people using healthcare services. The site has a range of resources, including help for young people who are unsure about their rights.

My NHS a website where organisations, professionals and the public can compare the performance of services across health and care, over a range of measures, and on local and national levels.

NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health.

You can find information about hospitals, GPs, dentists and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services.

It’is not just limited to NHS information, you can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss.

The NHS Complaints Advocacy Service (link to website) provide a free, independent service for Haringey residents. Their website is dedicated to helping you understand what your options are and how to get the best resolution.

The NHS Complaints Advocacy Service is:

  • Free
  • Independent
  • Confidential

This website can help you to understand the NHS Complaints process and make a complaint about your issues.
If you do not feel comfortable making a complaint by yourself, or you need support at any point during the complaints process, Healthwatch Haringey can give you that support.

If you wish to complain about a National Health Service (NHS) please call 0300 456 2370 or email pohwer@pohwer.net